Category Archives: ReDat Recording Systems

Discover a smart solution for customer service counters that is gaining recognition among businesses. With a directional microphone installed directly on the desk, every conversation is captured in clear stereo, while background noise is kept to a minimum.

This was exactly the topic of the lecture by Petr Novák, Director of R&D of Recording Systems, at the ALE OpenDay conference, of which we are an annual partner.

On November 12, at the Clarion Congress Hotel in Prague, we appeared as partners of the 24th annual CallCentra conference on the topic of Hybrid work in a hybrid era. We welcomed well-known faces at our stand, as well as new interested parties. Our topic was the use of AI in contact center applications.

After two years, we visited Berlin again at the InnoTrans transport fair. Our colleagues from brand new ReDat Recording, a.s., showed news in recording systems and mainly in the processing and analysis of recorded data.

To sum up, ReDat provides us with essential tools to maintain a high level of service. I am convinced that any contact center that aims to provide first-class customer support cannot do it without such system.

We joined a group challenge and decided to clean up the forest park, which is practically adjacent to our company and many of us go there to spend some of our free time.

The 23rd annual CALL CENTER conference is a significant event in our recording systems division’s calendar.

On Wednesday, October 18th, we organized a very interesting and professionally enriching workshop for contact center leaders on the 27th floor of the Avant Business Center in Prague, called ReDat Brunch.

We bring you photos from the TRAKO railway fair, where colleagues from the ReDat recording systems division present our solution tuned to the needs of dispatch centers. Thanks to this tailor-made solution, dispatch centers have a constant overview of all movement and mutual communication in one place.

The municipal police are our long-standing customer, and we therefore accepted the invitation to the 30th annual international shooting competition of municipal police officers with great honor.