We are excited to announce that ReDat Recording will be exhibiting at CCW 2026 – Call Center World, taking place February 24–26, 2026, in Berlin.
You can find us at Hall 2, Booth C18, where we will be sharing the stand with our partner NTT DATA.
Come and discover our advanced recording and quality management solutions for contact centers. In addition to traditional voice and screen recording, we will present our unique face-to-face recording solution designed for physical branches and service counters — capturing real interactions between customers and branch assistants.
Together with contact center recording, the user thus gains a comprehensive overview of all telephone and face-to-face interactions with their customers, which contributes to a significant increase in the quality of services provided.
We would be happy to meet you in person, discuss your needs, and show you how recording can bring valuable insights into every customer interaction.
We look forward to seeing you in Berlin!
Official event website: https://www.ccw.eu/
