Discover a smart solution for customer service counters that is gaining recognition among businesses. With a directional microphone installed directly on the desk, every conversation is captured in clear stereo, while background noise is kept to a minimum. The system not only provides secure storage of interactions but also allows for automatic transcription into text and voice analysis – helping your team deliver consistently high-quality service.
Leading companies are already making the most of this solution: ČEZ has equipped 165 counters across 24 cities, O2 Czech Republic is rolling it out across 100 locations with further expansion planned, INNOGY is preparing 150 counters.
Reliable, modern, and proven in real-world settings, this solution is designed to maintain the highest standard of customer care in every interaction. We would be delighted to walk you through the system, explain how it works, and introduce the types of microphones used. Get in touch to see how this technology can take your customer service to the next level.
